Parker Davis HVAC Systems

Reviews

• David Alnajjar

  Aug, 28 2018
  ★ ☆ ☆ ☆ ☆
  We ordered from this company, and the same day this company received our NEW credit card number, fraudulent charges began on our Business Account. Our Credit Card Company alerted us, and went over the charges with us, determining they were indeed fraudulent. I notified the company, and they said they were unable to determine it was from their particular employee. They had suspicions it could have been another , but, since that person never walked past the desk, they were absolving themselves of any culpability. Again, this was a NEW card, and the charges began the same day they were given this information. Absolutely unprofessional. It took 2 days, 5 phone calls to get the order and return shipping label emailed to me. Buyer beware.
  
  **Our complaint was for the way our concerns were handled. There were enough events to suspect somebody in your company could have done it. If our concerns were handled with some seriousness, this would have not been necessary. To use intimidation to stop your customers from criticizing you is ridiculous and another way you're mishandling this issue. Comments from your customers should be taken as an opportunity to check things and make appropriate adjustments.
• customprc

  Jul, 02 2018
  ★ ★ ★ ★ ★
  I bought a 2 ton Pioneer Split from High Seer/Parker Davis. It arrived slightly cosmetically damaged and when I brought it to their attention they made the problem "right" by me. I would like to thank Nelson for correcting my issue like a true professional. Congratulations again on your new addition Nelson. About the unit, it performs perfectly, super cool and super quiet, We Absolutely Love It

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